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 Frequently Asked Questions

 

 

Question:  'I installed everything but my remote control could work better.   Is there a solution ?

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Answer:  Place your cable box sideways  in the HDMEDIAPACKG3 instead of face up or face down.  We found that most remotes work better if you do this.  In addition, look at the back of your cable box or receiver.  Many of them have a jack in the back of them (called IR Remote Input) so that you can extend the IR target to the front of your TV.  See Amazon part number B002JSDHCY made by Infrared Resources.

 

http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=B002JSDHCY%20

 

Also check with the manufacture of the device you are using.  For example, Verizon FIOS sells the remote extender for the Motorola QIP-7000 here:

 

https://teleproducts.verizon.com/fios/index.cfm/eh/DisplayDetails

 

 

 

 







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There are also various signal extenders and adapters you can purchase to bring the remote control signal of your device to the front where your remote can always see it.

 

See Amazon PN B00C5PNW5S  by Nextronics:

http://www.amazon.com/Infrared-Remote-Extender-Repeater-Nextronics/dp/B00C5PNW5S/ref=pd_sim_e_1

 

Also see Amazon PN B00AMTRR5K by Power Art:

http://www.amazon.com/Infrared-Extender-Receiver-Emitter-Repeater/dp/B00AMTRR5K/ref=pd_cp_e_0Amazon #B000C1Z0HA:

 

And Amazon PN B000C1Z0HA by Next Generation:

http://www.amazon.com/Next-Generation-Remote-Control-Extender/dp/B000C1Z0HA/ref=pd_sim_e_12?ie=UTF8&refRID=1QW494CFXQ0AS43589BR

 

Question:

The power cord sticks stright out theback of my TV, is there a fix ?

 

Answer:

See Amazon PN:

http://www.amazon.com/Degree-Right-Angled-Power-Supply/dp/B00KWVWVA4/ref=sr_1_6?ie=UTF8&qid=1412609243&sr=8-6&keywords=90+degree+power+cords

 

Or:

 

http://www.amazon.com/Tripp-Lite-Standard-IEC-320-C13-P006-006-13LA/dp/B003MGB1EI/ref=sr_1_4?ie=UTF8&qid=1412609243&sr=8-4&keywords=90+degree+power+cords

 



Question:  'When I put my cable box into the HDMEDIAPACKG3, I can't use the 'tilt' feature of the product'



Answer:  Set the tilt angle you want first, then place your cable box into the HDMEDIAPACKG3.  The larger the device is in the HDMEDIAPACKG3, the less room you have to align the two sides to provide tilt. 

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Question: 'Can I install the HDMEDIAPACKG3 into Concrete?'

 

Answer: Ace Hardware, Home Depot and Lowes sell a wide array of fasteners and they employ experts to help you choose the right solution for your installation.

 

Question:The mounting screws for my TV are not in the hardware pcakage, where can I purchase them ?

 

Answer: Because of all the TV's in the marketplace and various mounting options you have with the HDMEDAPACKG3, it is possible that a trip to your local ACE hardware store may be necessary.   Take a look at the owners manual that can be downloaded on the SUPPORT page and you will see what hardware comes with the unit.

 

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